Removing spam comments

satish.talim's Avatar

satish.talim

07 Oct, 2009 10:30 AM via web

How do I remove certain comments on my campaign, that are obviously spam?

  1. Support Staff 2 Posted by Garry Dolley on 07 Oct, 2009 10:56 AM

    Garry Dolley's Avatar

    What is the URL of your campaign?

  2. 3 Posted by satish.talim on 07 Oct, 2009 10:58 AM

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  3. 4 Posted by bram.dejong+pledgie on 07 Oct, 2009 11:46 AM

    bram.dejong+pledgie's Avatar

    same here: http://pledgie.com/campaigns/4045#comments
    please delete the spam for me
    couldn't you just let logged in users delete comments as a first defense?

    • bram
  4. Support Staff 5 Posted by Garry Dolley on 07 Oct, 2009 12:35 PM

    Garry Dolley's Avatar

    Hi,

    I've removed all comments from this spammer (including his account).

    Let me know if you need anything else. Thank you.

  5. 6 Posted by nospam on 23 Mar, 2011 03:42 PM

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    I am in a similar situation. I just had a new comment posted that links to a campaign of questionable purposes. The same person emailed me with a different claim of "need" than what the campaign lists.

    http://pledgie.com/campaigns/13712

    If possible please have this comment removed from the campaign. Though the campaign is closed, it is still referenced by those that donated and I would like to avoid them being taken in by a scam.

  6. Support Staff 7 Posted by heavysixer on 23 Mar, 2011 03:53 PM

    heavysixer's Avatar

    Hi,
    Thanks for your email, and I completely understand your point of view. Unfortunately this comment does not violate our TOS. However, I am working on a comment moderation tool for campaign owners currently. As soon as it is complete you'll be able to hide comments like this from view. I'll let you know when that feature is deployed.

    Best Regards,
    Mark

  7. 8 Posted by nospam on 23 Mar, 2011 03:57 PM

    nospam's Avatar

    Ok. Any chance I can send you the email the page owner sent me that clearly shows two different "purposes" to the campaign? The email claims the purpose is for a grandson that recently passed with bone cancer, then you go to the campaign and it is for a group going to provide support in Japan.

    If the comment cannot be removed, then I will go ahead and add a comment warning people off as a fall back I guess.

  8. Support Staff 9 Posted by heavysixer on 23 Mar, 2011 04:08 PM

    heavysixer's Avatar

    Yes please do.
    I'll investigate.

    Best Regards,
    Mark

  9. Support Staff 10 Posted by heavysixer on 23 Mar, 2011 04:40 PM

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    I went ahead and deleted the comment due to the nature of your campaign. This is not Pledgie policy but given the circumstances I understand.

    Best Regards,
    Mark

  10. 11 Posted by Jeremy Hall on 23 Mar, 2011 07:11 PM

    Jeremy Hall's Avatar

    Here's the email I received shortly after the comment was posted. It links
    to the same campaign. Thanks for your assistance.

    Hi,

    I have found your profile on pledgie.com and i am very inspired by what you
    are doing. Maybe i could ask for some assistance from you.

    I launched a campaign a while back for Tyler our grandson. Tyler was
    diagnosed with Ewings Sarcoma (bone cancer). He passed away on March 18,
    2011.

    This brought us to creating a new campaign (memorial for Tyler) which can be
    found here: http://pledgie.com/campaigns/14901

    The reason i am asking for your assistance is simply because i am way too
    old for this internet thing. It was already a mission having set up a
    campaign for Tyler. However, we just don't have a choice.

    If there is any way you could assist our family by spreading the link as you
    doing for your friend - this would be so much appreciated. If you are
    unable, it is all right.

    God Bless You

    On Wed, Mar 23, 2011 at 10:08 AM, heavysixer <
    ***@tenderapp.com> wrote:

  11. Support Staff 12 Posted by heavysixer on 23 Mar, 2011 07:16 PM

    heavysixer's Avatar

    Hi Jeremy,
    I deleted the comment.
    Best Regards,
    Mark

  12. 13 Posted by Jeremy Hall on 23 Mar, 2011 07:19 PM

    Jeremy Hall's Avatar

    On Wed, Mar 23, 2011 at 1:17 PM, heavysixer <
    ***@tenderapp.com> wrote:

  13. heavysixer closed this discussion on 08 Apr, 2011 02:21 AM.

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