Can't edit how a donation appears
Hello!
I would like to change the way a donation is shown on the list (simply need to change the way a name appears on public site) but the 'edit' link in the dashboard throws me back to the campaign front page instead.
Anything I can do?
Femke
Support Staff 2 Posted by heavysixer on 25 Feb, 2010 08:40 PM
Hi Femke,
What campaign id and the donation you are trying to edit?
Thanks,
Mark
3 Posted by femke on 26 Feb, 2010 08:23 AM
ah, sorry. It is about this campaign: http://pledgie.com/campaigns/8926
Femke
Support Staff 4 Posted by heavysixer on 26 Feb, 2010 02:24 PM
Hi Femke,
I see the campaign, how are you trying to edit the donation? How did you log into Pledgie (i.e. Facebook, Twitter, Web account)? What is the url to your Pledgie account? Where are you seeing the edit button?
Best,
Mark
5 Posted by femke on 27 Feb, 2010 02:02 PM
Hello Mark
I log in through a web acount / browser
The list of donations is displayed with a little pencil button on right side of it (column: 'Actions'): http://pledgie.com/campaigns/8926/detail
Links on edit-buttons are formatted like:
http://pledgie.com/campaigns/8926/pledge/edit.%23%3Cpledge:0x7fa813...
If I click this link to edit a donation, I simply land back on the main campaign page
I am using FireFox 3.7 (but tried other browsers) on Ubuntu 9.10
What else? :-)
Support Staff 6 Posted by heavysixer on 27 Feb, 2010 03:14 PM
Hi Femke,
Ok I'll need to try and reproduce that bug. In the meantime if you want to give me the donation you want to modify I am happy to take a look. The options are that I can make it appear as anonymous or if it is presently anonymous I can show the name. Will that work?
Best,
Mark
7 Posted by Femke Snelting on 27 Feb, 2010 10:54 PM
Thanks Mark.
It is not extremely important, just that the behavior seems odd.
Here's the situation:
Donator 12 has an account at pledgie under the name Speculoos:
http://pledgie.com/accounts/Speculoos
Speculoos (name of the agency) would like their donation to appear under
the name of ... the agency, but it is shown under the individual name of
the credit card holder (Pierre Huyghebaert).
And to complicate things, donor 2 is the same Pierre Huyghebaert but
this particular donation is correctly kept anonymous.
That is why I tried to edit (but it might not be possible anyhow) and
discovered that the links did not get me anywhere.
I've attached a screenshot; maybe it helps?
Femke
Support Staff 8 Posted by heavysixer on 28 Feb, 2010 07:14 PM
Hey Femke,
I've isolated the bug and am working on a fix. Thanks for finding for me.
Best,
Mark
9 Posted by Femke Snelting on 01 May, 2010 08:58 AM
Dear Mark,
I have another request to make a change but still cannot do it through
the dashboard. Can you change donation no. 94 on campaign
http://pledgie.com/campaigns/8926 from
"Anonymous" or "Vitezslav Valka" to "Pixmac.com"?
best,
Femke
Support Staff 10 Posted by heavysixer on 01 May, 2010 02:13 PM
Hi Femke,
Right now Pledgie does not support "custom" donation labels but it is something we want to add in the next release.
Best,
Mark