Verification Email

Verification Email's Avatar

Verification Email

19 Apr, 2016 02:36 AM

I went to start our first campaign and it says it needed to send an email to verify and I never got the email [email blocked]

  1. Support Staff 1 Posted by Pledgie Staff on 19 Apr, 2016 10:17 PM

    Pledgie Staff's Avatar

    Hi Peace & Paws,

    Looking at our database it says your email is in fact verified. Are you getting a specific error when trying to start the campaign? If I can get the exact error message I should be able to track down what is going on.

    Best Regards,
    Pledgie Support

  2. Support Staff 2 Posted by Pledgie Staff on 19 Apr, 2016 10:19 PM

    Pledgie Staff's Avatar

    Hi, I see what happened your original username "PeaceandPaws" was banned because it looks like it was swept up in a group of spammers that were hitting pledgie with fake yahoo.com email addresses. I have unbanned your account and you should be able to create a new campaign. Very sorry for the trouble!

    Best Regards,
    Pledgie Support

  3. Pledgie Staff closed this discussion on 19 Apr, 2016 10:19 PM.

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