Pledgie link update
Alexandra
via web
Garry,
I use the pledgie.com link on my blog at http://www.HikeForBreastCancer.com. The problem I'm experiencing is that I have received several donations over the last 2 days, but the pledgie link does not update the "Amount to Go". What do I have to do to update it?
Thank you for your help.
Alexandra Evans
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Support Staff 2 Posted by heavysixer on 20 Nov, 2009 02:45 PM
Hi Alexandra,
Do you see the new pledges appear in the donors list on the campaign? If not you may need to accept the payments from inside paypal before they will let us know that the donations have been successfully processed.
3 Posted by Alexandra Evans on 20 Nov, 2009 04:08 PM
The donations are there, but the "$$$$ to go" link is not updated accordingly.
Alexandra Evans
406-322-2642 USA
http://www.HikeForBreastCancer.com
This hike is supported by "The Breast Cancer Research Foundation"
________________________________
From: heavysixer <***@tenderapp.com>
To: ***@yahoo.com
Sent: Fri, November 20, 2009 7:45:04 AM
Subject: Re: Pledgie link update [Problems]
Support Staff 4 Posted by heavysixer on 20 Nov, 2009 04:11 PM
Hi Alexandra,
Interesting, were the donations manually entered, or did they all come from paypal?
Thanks,
Mark
5 Posted by Alexandra Evans on 20 Nov, 2009 04:12 PM
They where automatically there.
Alexandra Evans
406-322-2642 USA
http://www.HikeForBreastCancer.com
This hike is supported by "The Breast Cancer Research Foundation"
________________________________
From: heavysixer <***@tenderapp.com>
To: ***@yahoo.com
Sent: Fri, November 20, 2009 9:11:20 AM
Subject: Re: Pledgie link update [Problems]
Support Staff 6 Posted by heavysixer on 20 Nov, 2009 04:23 PM
Hi Alexandra,
Here is what I am seeing from your campaign page:
http://skitch.com/heavysixer/nek3u/pledgie-donate-to-hike-for-breast-cancer
It looks like the pledgie badge and donation bar are showing the same amount, so it doesn't look like the badge is out of sync with what the campaign page is showing. One thing to consider is if your donors payed you with an e-check it may take several days for it to clear paypal before they return a notice to us.
So just to confirm: You accepted all the donations from inside paypal using their tools, and were any of them made with an e-check?
Best,
Mark
7 Posted by Alexandra Evans on 20 Nov, 2009 06:29 PM
When you go on my blog below, you can see that it's not updating. Your pledgie link shows the correct amount. The one I'm showing on my blog does not. Wicket.
Alexandra Evans
406-322-2642 USA
http://www.HikeForBreastCancer.com
This hike is supported by "The Breast Cancer Research Foundation"
________________________________
From: heavysixer <***@tenderapp.com>
To: ***@yahoo.com
Sent: Fri, November 20, 2009 9:23:40 AM
Subject: Re: Pledgie link update [Problems]
Support Staff 8 Posted by heavysixer on 20 Nov, 2009 06:57 PM
Hi I guess I am just confused. When I go to your blog it appears to be showing the correct amount:
http://skitch.com/heavysixer/nemwr/pledgie-donate-to-hike-for-breast-cancer
Best,
Mark
Support Staff 9 Posted by Garry Dolley on 20 Nov, 2009 08:54 PM
Perhaps Alexandra's browser is caching an old version of the badge
heavysixer closed this discussion on 15 Feb, 2010 01:24 AM.