creating an account

Ariana's Avatar

Ariana

13 Jan, 2012 07:52 PM via web

Hello,
I'd like to make a donation, but after creating an account using just my name as the username, I realized that I wanted the username to also reflect my husband's name in addition to mine. Since I had already created an account with just my name, I decided to delete that account so that I could use the same email address to create a new account that would be under both me and my husband's names. When trying to create the new account, Pledgie now gives me the error message that the "email has already been taken" even though I deleted my previous account. Can you please make my email available to use again?

Thank you,
Ariana Deneny

  1. Support Staff 2 Posted by heavysixer on 13 Jan, 2012 09:22 PM

    heavysixer's Avatar

    Hi Can you tell me what your previous account username was?
    Also just FYI you can edit your username by editing your account. You don't need to actually delete your account and start over.

    Best Regards,
    Mark

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